The candidate is required to support the Quoting/Order Booking process for the SW/HW orders for Distributors/end customers of the organization supporting META region.
The primary responsibility areas would comprise the following: .
Create Sales Quotes as per customer requirement for Honeywell Products/ solutions, using Quoting tools/systems such as Salesforce, SAP ECC etc. Includes item configuration in the tool used.
Meet the SLAs of TAT and Accuracy
Includes working on changed requirement from the customers as per process guidelines/steps
Check the Discounts and Quotation Policy and ensure the criteria are met, while issuing the quotes
Work with various internal teams including Sales Org, Approvals, Item Set up, Software team /Operations Team / Logistics Team / Planning and Sourcing Team etc. to support the quoting activities and Order Management Process.
Address any queries from the customers and work internally with in Honeywell to resolve these queries
Address any process queries from the team members booking the orders and preparing the quotes.
Develop and regularly review the Work Instructions of the process
Reporting of the monthly metrics to the manager including TAT and Accuracy metrics.
Identify and Drive Quality Initiatives making the process efficient and leaner, using the already established Quality Methodologies at Honeywell. Support the team members as an SME for any Initiatives for the process
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