As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Major Duties
- Trade processing and settlements of ETD trades on NT applications.
- Ensures Day to day SLA & Quality parameters are met. Checklists are prepared and submitted to the supervisor on a daily basis
- Ability to handle, escalate & resolve queries in a timely manner
- Builds a strong depository of the Operations and Domain knowledge in the team
- To actively be involved in creating/ capturing process updates/ workflows pertaining to business & process
- To handle small clusters within the team where deliverables of the cluster are monitored
- To perform route cause analysis of errors and suggest/ implement controls in consultation with the Supervisor/ Manager
- To provide training sessions to new joiners and existing partners in the team
- To actively work on identifying and implementing process improvements in consultation with the Supervisor
- To initiate and lead team building activities within the team
- To actively participate in Audits/ BCP exercises and to help the supervisor to ensure awareness in the team
- To assist the supervisor/ Manager in conducting Risk/ BCP/ Compliance awareness sessions
- Actively manage and mitigate risk with respect to job assigned
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- Follow all policies and procedures at all the times designed to help identify, assess, monitor, and control risk
- Zero tolerance to errors and deviations from established procedures in performing tasks (including review and approvals) in respect of self to achieve 100% process quality and accuracy
- Understanding of overall business model and impact of various sub processes on the business.
- Allocation and manage the volume assigned; Assists others to complete their work in time. All the discrepancies are researched and articulated
- Averse/Adapt to the change and initiatives
- Active Participation in assignments completed within and outside of your team
- Act with client satisfaction at all times. Understand clients requirements, special procedures if any, impact of missing a process deliverables
- Ensure accountability towards the day to day deliverables is demonstrated at all the time
- Exhibit the team work to ensure to meet the fluctuating volume
- Taking initiatives to execute the critical/pending tasks including migrations with utmost accuracy within desired timelines
- Active Participation in assignments completed within and outside of your team
Knowledge/ Skills
- Excellent written & oral communication skills
- Possesses good communication & analytical skills
- Proven ability to build strong relationships with partners on site/ across business lines/ juniors and seniors
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate
- A client focused approach
- Possesses working knowledge of MS Office
- Exposure and understanding of Risk, Audit and Compliance factors
- Working knowledge of the business and financial services industry
- Develops a network of colleagues, peers and other stakeholders
- Demonstrate a positive attitude and accepts changes as they occur in team/division
- Analyze existing client data and make recommendations for increased client satisfaction
- Understand clients requirements, special procedures if any, impact of missing a process deliverables
- With assistance, identify situations in which you can make decisions and take action independently.
- Ownership for own performance by completing all assigned work/tasks within time
- Problem solving skills. Identify and define a problem or issue and consider alternative ways to address the issue
- Structured written and verbal communication in a well-organized and logical manner
- Acknowledge receipts of critical requests , and holding replies when replies are going to be delayed due to research/processing
- Demonstrate effective listening skills in process training/ huddle/ meetings
- Take ownership of task/activities assigned to self
- Seek and act on constructive feedback from manager. Ensure follow-up with your manager around your learning/growth goals
- Appreciates and seeks to leverage different perspectives and opinions, creating an inclusive environment
- Shows Respect for Individual and Cultural Differences
Knowledge of Capital Markets with exposure to Derivative products of ETD, Custodian operations, Reconciliations, Accounting would be an added advantage
Experience Required
- Industry experience of around 2 years (preferably Derivatives) and should be open to working in the night shifts
Eligibility
- 12 months as an Analyst II
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.
About Our Bangalore Office
The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees. In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees. Learn more.
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