SPE-Accounting

Job SummaryProcess Expert – Accounts Receivable is responsible for managing end-to-end AR operations, ensuring timely collections, accurate cash application, resolution of disputes, customer account reconciliation, and adherence to SLA/KPI commitments. The role focuses on optimizing cash flow, reducing overdue balances, enhancing customer experience, and driving continuous process improvements.Key ResponsibilitiesCash Application

• Ensure timely and accurate application of customer payments.
• Reconcile unapplied and unidentified cash transactions.
• Investigate payment discrepancies and resolve allocation issues.
• Maintain cash application accuracy in ERP systems.Dispute, Commission & Deduction Management
• Manage customer disputes, deductions, and claims.
• Coordinate with Sales, Operations, and Customer Service teams for dispute resolution.
• Track open disputes and ensure timely closure.
• Identify root causes and recommend preventive actions.Account Reconciliation
• Perform customer account reconciliations.
• Investigate balance mismatches and aging variances.
• Ensure accuracy of AR ledger and sub-ledger balances.
• Support month-end and year-end closing activities.Reporting & Analytics
• Prepare AR aging and collections reports.
• Analyze trends in overdue receivables and disputed items.
• Support management reporting and business reviews.Process Improvement
• Identify automation and process optimization opportunities.
• Participate in transformation initiatives and system enhancements.
• Develop and maintain SOPs, process documentation, and knowledge repositories.
• Drive standardization and best practice adoption across AR processes.Required Skills & CompetenciesFunctional Skills
• Accounts Receivable Operations
• Collections Management
• Cash Application
• Account Reconciliation
• Deduction, Commission and Dispute ResolutionBehavioural Skills
• Strong analytical mindset
• Excellent stakeholder management
• Effective communication and negotiation skills
• Problem-solving and decision-making ability
• Customer-focused approach
• Continuous improvement mindsetEducation & Experience