Solutions Engineering Manager

About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

About the Job

Hightouch is at the forefront of the Data Activation movement, empowering businesses to leverage their data warehouses as the source of truth for all their operational needs. Our customer base is rapidly expanding, and you will be a critical leader on the front lines, ensuring that the most innovative companies become passionate, lifelong Hightouch customers.

Our Solutions Engineers are instrumental in ensuring customers' initial experiences with Hightouch's platform are seamless, leading to successful and enduring partnerships. They collaborate closely with Account Executives (AEs) to guide prospective customers through the pre-sales journey, delivering customized demonstrations and proofs-of-concept (POCs) that culminate in a "Product Yes." Solutions Engineers are relentlessly curious about customer needs and pain points, leveraging their expert Hightouch product knowledge and deep technical understanding of data warehousing, ETL/ELT, and API integrations to design optimal solutions. Solutions Engineers are adept at building relationships, excel at project management, and are effective leaders who inspire and develop their teams.

You Will:

• Lead, mentor, and grow a team of Solutions Engineers fostering a collaborative, high-performing, and customer-centric environment.