Software Engineer- Backend (Golang, Python)

Meet the Team

Cisco’s Customer Experience (CX) organization is one of the company's fastest-growing and most innovative teams, crafting a first-in-class digital experience for customers and partners wherever they connect with Cisco. CX Platform supports the diverse needs of the CX organization through a platform-centric approach and is being built with emerging technologies, including predictive AI and generative AI, to drive greater customer success. The team sits at the center of developing modern, cloud-native technologies that help Cisco stay agile and adaptable in a rapidly evolving market. As pioneers in this space, the team helps customers maximize value through a simple, unified Cisco experience that accelerates time to impact. The culture is fast-moving, highly collaborative, data-driven, and grounded in ownership, accountability, quality, and urgency.

Your Impact

Build and enhance scalable full-stack applications that solve important customer and business challenges across the CX Platform. Design reliable, high-performing systems and integrate AI/ML-driven capabilities to improve real-world product experience. Collaborate with product managers, designers, and engineers to deliver secure, high-quality solutions in an agile development environment. Contribute to architecture, development, testing, and CI/CD practices to support efficient and reliable software delivery. Succeed in this role by delivering maintainable solutions that improve customer outcomes and help advance Cisco’s AI-enabled platform strategy.

Minimum Qualifications:

• Bachelor’s degree with 4+ years of related experience, or Master’s degree with 3+ years of related experience, or PhD with 0+ years of related experience.

• Experience with one or more of the following: Golang, Python, Pytest, SQL (preferably PostgreSQL), Angular, JavaScript, or TypeScript.

• Experience with one or more of the following: microservices, Kubernetes, containerization, virtualization, or cloud platforms such as AWS, Azure, or GCP.

• Experience integrating AI features (AI-assisted code generation), event-driven architecture (Apache Kafka) and real-time data pipelines.