Software Development Manager, Partner Growth Experience (PGX)

An L6 Software Development Manager in this Role will lead a team building intelligent, AI-powered systems at the intersection of Selling Partner Negotiations and Selling Partner Experience, owning the delivery of Agentic AI capabilities (Selling Partner Chat Solution - Delphi) and scalable negotiation technology that enables Amazon to manage terms with 1P Selling Partners at scale, securing the best costs to pass the best prices on to customers.

Key job responsibilities This SDM will own end-to-end delivery across a modern tech stack spanning AWS, Machine Learning, Agentic AI, React, and large-scale Data Analytics — driving multi-agent orchestration, proactive recommendations, and data-driven negotiation solutions while gaining deep exposure to core retail domains including Supply Chain, Cost, and Procurement.

They will manage a team of 10+ SDEs, partner with Applied Scientists, Product Managers, and Sr.Manager/Director stakeholders to translate ambiguous GenAI and negotiation, communication problems into executable plans, drive hiring to build a high-performing team, and influence technical direction at the intersection of retail strategy and engineering.

Basic qualifications

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Preferred qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

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