Software Dev Engineer II, Delivery Experience, Delivery Experience

For millions of customers worldwide, the Amazon name is synonymous with delivery – and the Delivery Experience (DEX) team provides those customers with innovative ways to get what they want and need, enabling the choices they make on every order, every day. We combine customer impact with retail invention, solving huge technical challenges along the way.

DEX defines, builds, launches and manages customer-facing delivery programs and features across all of Amazon, including Prime 2-day shipping, Prime FREE Same-Day Delivery, One-Day Shipping, No Rush, Free Shipping over $25, and inventions yet to come. We own systems that power retail delivery (both customer-facing and back-end), leveraging company-wide technology solutions or designing them from the ground up. Together, DEX is changing how customers experience delivery – from the speed, convenience, and selection features they see on the site every day, to launching Prime delivery benefits and other new programs to customers around the world.

Key job responsibilities

• Our mission is to provide consistent, accurate, and relevant delivery information to every single page on every Amazon-owned site, which means millions of customers WW will be impacted by your contributions,
• The changes we make directly impact the customer experience on Amazon websites on numerous platforms (mobile/tablets, desktop, set-top boxes, etc.),
• This is a highly visible and very critical role, owning multiple tier 1 services,
• We are setting up a new team in the Hyderabad Development Center and you have the opportunity of being a founding member of the team.

A day in the life

Software Dev Engineer 2 will:

• Develop scalable, reliable, and high-performance systems that can handle large volumes of data and traffic in real-time,
• Participate in the full software development life cycle, including writing clean, maintainable, and well-documented code, conducting code reviews, deploying production-ready software to Amazon's infrastructure and supporting the software in production,
• Collaborate with cross-functional teams including product managers, program managers, and other engineering teams to deliver high-quality software solutions that meet technical and business requirements,
• Troubleshoot and debug complex issues across multiple systems and services, collaborating with other teams as needed.