Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key Responsibilities
Oversee daily operations of non-technical facility services (cleaning, waste management, landscaping, pest control, catering, reception, mailroom, security)
Ensure all services meet quality standards and service level agreements
Maintain consistent service delivery across all facilities
Vendor Management
Manage relationships with multiple service providers and contractors
Monitor contractor performance through regular inspections
Ensure compliance with contracts and service agreements
Coordinate vendor schedules and resolve service issues
Negotiate contract renewals and new service agreements
Budget & Cost Control
Manage soft services budgets and track expenses
Identify cost-saving opportunities without compromising quality
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Prepare financial reports and analyze spending patterns
Recommend efficiency improvements
Compliance & Safety
Ensure all services comply with health, safety, and environmental regulations
Maintain proper documentation and records
Coordinate safety training for service staff
Implement hygiene and sanitation best practices
Quality Assurance
Conduct regular audits, inspections, and quality checks
Handle user feedback and resolve complaints promptly
Implement continuous improvement initiatives
Monitor and report on performance metrics
Stakeholder Communication
Serve as primary contact between occupants, management, and service providers
Communicate service schedules and planned activities
Coordinate with building management teams
Prepare regular performance reports for senior management
Required Qualifications
Bachelor's degree in Facility Management, Business Administration, or related field
2-4 years experience in facility or soft services management
Strong vendor management and negotiation skills
Knowledge of health and safety regulations
Excellent communication and problem-solving abilities
Proficiency in facility management software and MS Office
focus to be event organization
Location:
On-site –Bengaluru, KA
Scheduled Weekly Hours:
48
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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