Site Reliability Engineer

About Us

At ANZ, we're applying new ways technology and data can be harnessed as we work towards a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

Our community of over 5,000 engineers is key to making this happen, because technology underpins every part of our business - from delivering tools, apps and services for our customers, to building a bank for the future.

About the Role

As an SRE Engineer in Tech GS&O - Risk, Legal and Audit, you’ll play a key role in helping within Operation and batch support space that involves performing a role responsible to ensure support is provided in a timely, customer- oriented, and comprehensive manner to a global business operating 24*7 hrs. Promotes a support culture that goes above and beyond what the customer expects and ensuring that every business client responses are provided in a timely and comprehensive manner. Manage Incidents, Problems, and service level agreements with high customer satisfaction levels. Identify and promote opportunities to reduce the amount of direct support required through product improvements, training, and automation.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Permanent Role Location: Bengaluru Work Hours: Regular Shifts(Hybrid\Blended)

What will your day look like?

• As an operations engineer, your primary role is to provide overnight batch support for Enterprise Finance Applications (Please note this is a 24/7 support role)

• Curiosity in learning and understanding stakeholder requirements; prioritising those them while ensuring that production platform is stable and functioning optimally.

• Apply and share your expertise whilst also be willing to broaden, develop and knowledge share your learnings.

What will you bring?