ServiceNow Now Assist Engineer

Strong ServiceNow platform engineering experience.

• Hands-on experience with ServiceNow Now Assist, AI Agents, and Agentic Workflows.
• Experience supporting IRM, GRC, BCM, Privacy, Audit, Risk, and Security Operations functions.
• Ability to build conversational AI experiences using Now Assist Panel and Virtual Agent.
• Experience implementing AI governance controls and compliance guardrails.
• ServiceNow configuration and development using platform-native capabilities.
• Experience building reusable automation components and supporting SDK/source-controlled development.
• Strong stakeholder management and communication skills.
• Ability to explain AI concepts to both technical and non-technical audiences.
• Collaborative approach working across Risk, Compliance, Security, and IT teams.

Preferred Candidate Profile Candidates with a blend of ServiceNow expertise, enterprise risk management knowledge, workflow automation experience, and exposure to Generative AI/Now Assist implementations will be highly preferred. Please prioritize this requirement and share relevant profiles along with rate, location, and availability.

ServiceNow Platform Development

• Configure ServiceNow using platform-native capabilities whenever possible.

• Build reusable automation components following enterprise development standards.

• Support SDK and source-controlled development where appropriate.

Soft Skills

• Excellent communication with technical and business stakeholders

• Strong analytical and problem-solving skills

• Ability to explain AI concepts to non-technical audiences