Service Product Management Operations Coordinator

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Service Product Management Operations Coordinator is responsible for coordinating and executing the operational activities that enable global Service Product Management to price, set up, activate, and maintain service contracts, spare parts, and product data for both custom and standard systems that the SPM team is responsible for. The role supports accurate contract pricing, timely spare parts readiness, clean product data, and efficient handoffs across Service Sales, Global Service Product Management, Global Spare Parts, GSRE, CE, PDM, Sourcing, Supply Chain, and regional teams.

This position reports to the Senior Product Portfolio Leader and is part of the Global Services organization and will be fully remote. At Cytiva, our vision is to advance future therapeutics from discovery to delivery.

What you will do:

• Manage setup and calculation of Preventive Maintenance (PM), EssentialCare, FullCare and extended warranty contract offerings for both custom and standard system services, including review of parts, labour, margin, currency and regional pricing inputs before sharing prices with service stakeholders and create, maintain and improve standard work, SOPs, trackers and reporting that improve turnaround time, data quality, process transparency and scalability for service contract and spare parts operations.