Senior Technical Executive

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Senior Technical Executive within the Command Centre, you will support Incident and Change Management operations across Asia, ensuring effective governance, stakeholder communication, escalation management, and operational reporting for critical facility events. In addition, you will support global incident reporting, analytics, and continuous improvement initiatives by contributing to data analysis, reporting standardization, dashboard development, and program coordination. This role requires strong analytical, communication, and stakeholder management skills, along with the flexibility to take on evolving responsibilities based on business and client requirements.

What your day-to-day will look like:

• Support Incident Management operations across Asia, including incident tracking, escalation management, stakeholder communications, follow-up, and closure governance.

• Coordinate and support Change Management activities, including maintenance windows, planned works, approvals, reporting, and governance processes.

• Prepare and maintain operational reports, incident summaries, dashboards, and management information for leadership and key stakeholders.