Senior Staff Software Engineer, Workspace Search Quality

info_outlineXApplication Instructions: In most instances, this position requires in-person interviews as part of the hiring process.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.

• 8 years of experience in software engineering with Information Retrieval (IR), Natural Language Processing (NLP) or Machine Learning (ML).

• Experience with launching user-facing, large-scale, production quality systems.

• Experience designing, implementing, and optimizing large-scale, high-performance, distributed search or quality systems in production environments.

Preferred qualifications:

• Experience with embedding-based retrieval, vector search, query understanding or Large Language Models (LLMs) applied to search/recommendation systems.

• Experience mamaging system latency improvements (e.g., progressive loading, perfecting techniques, or bypassing post-retrieval latency overhead) and scalability enhancements.

• Background in defining metrics, analyzing user-perception surveys, and running complex search experiments.

• Good understanding of agentic architectures, tool-calling, Retrieval-Augmented Generation (RAG) grounding layers.

• Exceptional collaboration and communication skills, with a proven ability todrive technical alignment with cross-functional stakeholders and navigate competing priorities.