Senior Specialist, IT Operation
Showpad
Senior IT Operations Specialist
About Showpad
Showpad is the leading sales enablement platform for the modern seller. Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry-leading training and coaching software and innovative sales content and engagement solutions.
At Showpad, personalities, and cultures connect across oceans to create something extraordinary. As a top 10 software company in the Inc. 5,000 Europe list, Showpad is changing the game when it comes to sales enablement. Our employees create the engagement and impact that drives our success as we expand globally.
About the Position:
For our Pune office, Showpad is looking for a Senior IT Operations Specialist. As an IT Operations Specialist, you will be supporting the global internal Showpad IT infrastructure, and managing local and global projects. You will be part of an international team responsible for helping your 400+ Showpad colleagues around the globe whenever they face an IT problem. In addition you will have a key role in assuring software, systems and network enable the organization to run smoothly and uninterruptedly and provide an enjoyable end user experience.
Responsibilities as a Senior IT Operations Specialist at Showpad
- Provide first and second level IT support to your colleagues and help them onboard with corporate devices and tools
- Have Okta integration, administration and automation setup experience (SSO), along with GSuite, Intune, and Azure (O365) Administration
- Manage application and system accesses and perform employee IT lifecycle management including on-boarding of new employees, changes to accesses and off-boarding activities
- Good understanding of AI (Claude, Gemini) and how it incorporates into daily usage
- Monitor the global internal & external (cloud) systems and infrastructure components
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