Senior Specialist
Merck KGaA
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!
Apply now and become a part of our diverse team!
Your Role:
We are seeking an IT Service Solution Specialist with strong expertise in SolidWorks PDM, working knowledge of SolidWorks Manage PLM, and proficiency with SolidWorks CAD, SQL Server/T-SQL, and reporting tools. This role supports engineering data management, reporting, and IT Service Management processes (including incidents, requests, and changes).
The role administers the SolidWorks PDM and Manage environment, aligns engineering workflows with ITIL practices, and partners with cross-functional teams to gather requirements, manage data lifecycles, and resolve Tier 1-2 support requests.
- Platform Administration and Architecture
- Implement, configure, and optimize SolidWorks PDM workflows, vaults, archive servers, data structures, and security controls.
- Configure SolidWorks Manage dashboards, processes, objects, and metadata mappings.
- Maintain integrations with SolidWorks environments and administer related Microsoft SQL Server databases.
- Maintain and support the IIS web server.
- PLM Collaboration and Solution Delivery
- Collaborate with SolidWorks Manage PLM IT partners to gather requirements and deliver scalable engineering data management solutions.
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