Senior Software Engineer I

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency, and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company.

A Sr Software Engineer I (Automation and AI) designs, develops, and implements intelligent automation and AI-powered solutions, integrates enterprise systems and workflows, ensures adherence to engineering and governance best practices, mentors engineers and collaborates with cross-functional teams to improve operational efficiency, scalability, and user experience.

• Mentors junior Engineers and cross-functional teams, fostering a culture of innovation, collaboration, and continuous learning.

• Provides technical guidance and support to engineers on automation, AI technologies, and enterprise integration best practices.

• Leads the design, development, testing, deployment, and maintenance of intelligent automation solutions, AI-powered applications, and workflows.

• Oversees the implementation and optimization of automation platforms, APIs, and enterprise integrations to meet evolving business requirements.

• Develops and maintains automated testing, validation, and evaluation frameworks to ensure the reliability, accuracy, and performance of solutions.

• Establishes and enforces engineering standards, coding practices, governance, security, and responsible AI principles across automation initiatives.