Senior Network Engineer II

Company Description

At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future

Job Description

We are looking for an experienced network engineer to focus on our corporate end-user networks and end-user experience. You will be the driving force behind our office LAN and wireless infrastructure, ensuring that from the moment an employee opens their laptop, their connection is fast, secure, and rock-solid.

In this role you will work with end users, NOC and network engineering, and the End User Experience Team including local IT, to proactively monitor end-user network experience, supporting local and remote user issues, and advocate for end-user needs. Upcoming project work includes assisting with the migration to new VPN models and solutions, so familiarity with next generation firewalls and access models is a big plus.

This position will be hybrid, with the expectation you will typically work three days a week in our flagship Manhattan office, and act as a liaison for senior management who work there.

Critical skills include:

- Exceptional interpersonal skills. You will bridge the gap between end users and core network engineering, act as an escalation point for NOC and helpdesk issues, and communicate network maintenance and changes

- Managing our corporate Wi-Fi networks. Take ownership of the wireless experience, so vital skills include tuning access points, addressing RF issues, and monitoring capacity

- Mid-to-senior level network administration experience, including core networking, routing protocols, DNS/DHCP

- Excellent troubleshooting skills

- Experience with authentication protocols: 802.1x, NAC, RADIUS, EAP-TLS, etc. and an understanding of considerations for their use

- Helping with company-wide firewall refresh project, including migrating end user VPN solutions and strategy. Experience with SD-WAN, SASE, ZTNA is a big plus.