Senior Manager -Techops

HighRadius is seeking a high-impact Senior Manager - Cloud Engineering to oversee our regional infrastructure operations. In this role, you will be responsible for driving efficiency through sophisticated cost optimization and leading a diverse team of engineers. You will focus on cross-training talent and standardizing tools across varied product lines to ensure a resilient, commercially optimized, and scalable cloud environment.

As a key leader within M&A Engineering, you will bridge the gap between technical operations and financial stewardship. You will empower your team to transform operational challenges into standardized, highly reliable advantages, fostering a culture of continuous improvement and technical excellence across our AI-driven fintech platform.

Key Responsibilities

• Multi-Product Team Management: Manage and cross-train a diverse team of engineers supporting multiple, distinct product lines and technology stacks. Ensure the team can effectively operate across varied environments while maintaining high performance.

• Operational Standardization: Drive the gradual movement toward standardized tooling and best practices across varied cloud environments.

• Infrastructure Cost Optimization: Analyze infrastructure spending across all assets to identify redundancies. Lead initiatives to consolidate cloud accounts, deprecate overlapping tools, and optimize overall infrastructure costs to maximize ROI.

• Technical Stewardship: Serve as a deep technical expert in cloud infrastructure (AWS/Azure/GCP). Oversee container orchestration and observability stacks to move from reactive troubleshooting to proactive reliability.

• Crisis Leadership & Resilience: Act as the ultimate escalation point for major incidents. Foster a blameless post-mortem culture that focuses on architectural remediation rather than short-term fixes.

• GenAI Operations: Lead the strategy for scaling AI/ML workloads, optimizing GPU utilization, and leveraging AIOps to automate proactive system monitoring and incident response.