Coach teams end to end, building the independent capability to sustain their own agile and product practices
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Assess a team's current maturity quickly and accurately, and calibrate your approach to meet them where they are
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Coach Scrum Masters and Product Owners directly, building their capability to run their own teams without ongoing coach support
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Coach leaders and team members on their role in a product-oriented transformation, not just the mechanics of ceremonies/events
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Help teams shift from a project mindset to a product-oriented mindset, including how they think about customers and their backlog
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Facilitate and continuously improve core agile ceremonies/events in ways that fit infrastructure and cybersecurity work
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Guide teams toward becoming genuinely high performing, self-managing, and product and customer oriented
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Facilitate targeted workshops on topics such as backlog refinement, definition of done, and other applicable topics to help teams learn and grow
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Build and maintain Power BI dashboards and reports that turn team maturity, progress, and other key data into a clear, compelling story for leadership and other dashboard customers
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What You Bring
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5+ years of Agile coaching experience, including experience coaching multiple teams at different levels of maturity at the same time
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A track record of taking teams from low agile maturity to genuinely high performing, self-sufficient practice
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Strong product and customer orientation, with the ability to coach teams on product thinking, not just agile mechanics
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Strong facilitation skills, including experience with immersive or embedded coaching models (dojo experience a strong plus)
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Experience coaching infrastructure, cybersecurity, IT operations, or other operationally focused teams that don't fit a typical software development mold
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Broad exposure across multiple agile frameworks and methods (for example Scrum, Kanban, SAFe, and Extreme Programming), with the ability to pull the right tool for a given team
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Certifications from respected organizations such as Scrum Alliance, Scrum.org, ICAgile, Scrum Inc., SAFe, Kanban University, or PMI. Credentials like CSP, ICP‑ACC, PMI‑ACP, SAFe SPC, KCP, or Scrum@Scale Practitioner are especially valuable. Coaching certifications from the International Coaching Federation (ICF) are a strong plus
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Hands-on experience with Power BI or similar data visualization and reporting tools; ability to independently build dashboards that turn raw team data into a clear story and useful insights
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Working knowledge of SQL and relational databases, enough to pull, shape, and query the data behind those dashboards
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Demonstrated comfort with high autonomy and high trust: being handed a team and running with it, with minimal oversight
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What Success Looks Like
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Teams you coach become genuinely high performing, product oriented, and self-managing, not dependent on you
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Scrum Masters, Product Owners, and leaders you've coached understand and own their role in sustaining agile and product ways of working
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• 5+ years as an Enterprise Agile Coach or expert in a product‑based operating model, preferably in infrastructure.
10–12 years of Agile/Lean process improvement experience in large enterprises.
Strong understanding of organizational agility and ability to coach across leadership, product management, and teams.
Expertise in systems thinking, organizational behavior, operating models, and change management.
Ability to operate across all hierarchy levels.
Experience leading Agile transformations in globally distributed environments.
Organizational design experience and ability to address systemic impediments while coaching leaders.
Hands‑on experience with Jira or similar tools.
Ability to translate team‑level activity into leadership‑focused insights.
Experience driving continuous improvement via metrics, retrospectives, and experimentation.
Strong facilitation, coaching, and communication skills.
Comfortable navigating complex environments with established processes.
Qualifications We Prefer
• Experience coaching multiple teams or working at program/portfolio level.
Experience coaching senior leaders/executives.
Familiarity with flow metrics, outcome‑based measures, and improvement frameworks.
Demonstrated collaborative, flexible, empathetic, and curious mindset.
Engineering/Other Technical Positions: Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 10 years of prior relevant experience unless prohibited by local laws/regulations.
RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.
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