Senior Manager, Change Management

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Job Title: Sr. Manager, Project Manager

Experience: 12-15 years

Location: Gurugram, India

Position type: Full time

Timing: 1-10pm India time

Change Strategy & Planning

o Develop and deliver end-to-end change management strategies for marketing transformation initiatives (process, technology, org design, capability uplift).

o Assess change impact, readiness, risk, and stakeholder landscapes across global and regional teams.

o Build integrated change and communication roadmaps aligned to project milestones.

Stakeholder Management & Governance

o Partner with global, regional, and local marketing leaders to ensure alignment, buy-in, and a unified approach to change.

o Establish governance forums, cadence, and reporting for change initiatives.

o Manage cross-functional relationships across Marketing, Operations, Technology, HR, and Business stakeholders.

Communication & Engagement

o Lead communication strategy for change programs—messaging, narratives, leadership updates, playbooks, FAQ documents, and business cases.

o Ensure clarity of “what’s changing, why, and for whom” across all marketing teams.

o Create high-impact presentations and materials for global leadership.

Training, Enablement & Adoption

o Drive enablement plans including training sessions, capability-building workshops, and onboarding for new tools and processes.