We are looking for a JB-4 tester who combines strong manual testing skills with hands-on automation experience. You will support teams by investigating customer issues, validating fixes, improving regression coverage, and helping teams use our proprietary automation platform consistently.
You will work with Product Team, Support QA, Engineering, and the internal tooling team. You will also guide Automation Design Specialists on complex test scenarios and help scale reusable testing practices across products and client variants.
What You’ll Do
Manual testing and support
Investigate and reproduce customer issues across environments, roles, configurations, and client variants.
Design and execute functional, integration, regression, smoke, exploratory, and end-to-end tests.
Validate business rules, permissions, APIs, databases, batch jobs, integrations, and time-based scenarios.
Review requirements and acceptance criteria for testability and coverage gaps.
Validate fixes, hotfixes, and releases, and provide clear test evidence.
Create clear defect reports with impact, reproduction steps, logs, and supporting data.
Work with Support and Engineering on defect triage and root-cause analysis.
Convert recurring issues into regression tests, reusable test data, or automation where appropriate.
Automation and framework guidance
Evaluate the automation platform against real product and support needs, including dynamic data and multi-role workflows.
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