Senior Global Renewals Operations Analyst

Job ID 26-515

Come join our passionate team! Barracuda is a leading cybersecurity company providing complete protection against complex threats. Our platform protects email, data, applications, and networks with innovative solutions, and a managed XDR service, to strengthen cyber resilience. Hundreds of thousands of IT professionals and managed service providers worldwide trust us to protect and support them with solutions that are easy to buy, deploy, and use.

We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.

Envision yourself at Barracuda

• Manage and optimize end‑to‑end renewals workflows, ensuring timely creation, validation, and hygiene of renewal opportunities.

• Maintain accurate pipeline hygiene and oversee renewals queues, resolving data issues and supporting timely progression through sales stages.

• Partner with Sales, Channel, and Customer Success to ensure accurate renewal data.

• Support automation efforts and operational improvements across renewals processes, leveraging CRM and PRM tools and cross‑functional systems (e.g., Salesforce, CPQ) identifying opportunities for improvement where appropriate.

• Build and deliver reporting on renewal metrics including forecasted retention, churn risk, pipeline health, flat renewals, and upsell motions.

• Analyze customer renewal patterns and sales performance, providing insights to improve forecasting accuracy and renewal conversion rates.

• Work with Channel Operations to ensure renewal alignment across partner motions, distribution formats, and compliance requirements.