Senior Forward Deployed Engineer, Applied AI

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done.

At Snowflake, we are building a high-impact team to help the world's most innovative companies unlock the power of AI. As a Senior Forward Deployed Engineer, Applied AI on our Cortex AI team, you will be a hands-on technical leader and trusted partner to our most strategic customers. You will own the end-to-end delivery of enterprise AI programs, leading a team of 2–4 engineers while staying deeply technical yourself. You will set the technical direction for your customer engagements, mentor your team, and serve as the senior technical voice at the intersection of product, engineering, and customer success.

IN THIS ROLE AT SNOWFLAKE, YOU WILL:

Lead Customer Programs: Own the full lifecycle of complex, multi-engineer AI engagements – from scoping and architecture through deployment, monitoring, and handoff. Be accountable for delivery quality and customer outcomes for the projects you lead.

Own AI Quality: Define what "good" means for each engagement. Translate ambiguous customer goals into measurable quality metrics, evaluation frameworks, and golden datasets – then run systematic eval loops to hill-climb on agent quality, catch regressions before customers do, and continuously raise the bar on accuracy, faithfulness, and safety. Set the standard for how the team measures and improves AI systems in production.

Grow and Mentor Engineers: Provide day-to-day technical leadership and mentorship to a team of 2–6 Applied AI Engineers. Review designs and code, unblock teammates, and actively develop their skills and careers.

Deliver with Velocity: Remain a hands-on contributor – designing, iterating, and shipping high-quality ML pipelines and agentic AI solutions alongside your team. Translate ambiguous business objectives into robust, scalable, and performant solutions.

Productionize AI at Scale: Own the full implementation lifecycle for AI solutions, from prototype through deployment, monitoring, and optimization in secure, large-scale production environments. Build the safety guardrails, observability, and human-review workflows that keep AI applications reliable and trustworthy – and close the loop from production traces and user feedback back into your evals so quality compounds over time.