Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Key Responsibilities
Lead and support global Alignment Strategy & Operational activities through the Veeva Align platform, serving as the primary accountable owner for field force alignment platforms and capabilities.
Collaborate closely with Commercial Operations, Strategy & Operations, and Business Insights & Analytics to execute alignment changes and enable seamless field force operations.
Collaborate with global technology teams and business colleagues to execute field force restructuring and product launch initiatives accurately and on time.
Manage day-to-day alignment operations, working closely with solution providers and integration teams to identify and remediate production issues.
Drive platform strategy awareness, ensuring alignment management applications and all related systems and business processes are fully operational.
Partner with matrix upstream and downstream teams (Worker, Customer, Product, CRM, Analytics, and other transactional systems) to ensure uninterrupted data consumption and delivery.
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Collaborate with outsourcing partners and alignment vendors to ensure business requests, realignments, enhancements, product launches, and upgrades are accomplished in a timely manner.
Execute complex SQL queries and Python scripts to extract, transform, and visualize data through Power BI dashboards.
Represent the Alignment Strategy & Operations team in key internal business meetings, proactively contributing in alignment with department vision and strategies.
Document technical artifacts for all developed solutions and champion Agile practices across the team.
Partner with business stakeholders to gather requirements, analyze alignment impacts, and translate operational needs into scalable system configurations and process improvements.
Support production operations, incident management, and root cause analysis for alignment-related issues while ensuring adherence to SLA and operational excellence standards.
Identify opportunities for automation, process optimization, and operational efficiency leveraging Commercial IT capabilities, integration platforms, and data-driven insights.
Qualifications & Experience
Bachelor’s degree in computer science, Information Technology, or related fields
5-6 years of IT experience with relevant experience in Commercial IT or Sales Operations domains.
Hands-on experience working with Veeva Align with strong experience in CRM ecosystems, territory alignment concepts, roster management, and field force operations within Life Sciences or Healthcare industries.
Working knowledge of sales force sizing, structure, alignment, segmentation and targeting
Experience working with Veeva Territory Designer or equivalent territory design tools.
Good understanding of Commercial/Sales business processes including territory alignment, targeting, call planning, customer hierarchies, and sales operations workflows.
Strong analytical, problem-solving, and stakeholder management skills with the ability to work across global cross-functional teams and manage operational priorities effectively.
Experience working in Agile or hybrid delivery models with exposure to incident management, release coordination, and operational support processes.
Excellent communication and collaboration skills with the ability to translate business requirements into operational and technical solutions while driving continuous improvement initiatives.
Ability and willingness to learn any modern technologies and apply them at work to stay ahead of the curve.
Ability to lead initiatives related to continuous improvement or implementation of new technologies. Works independently on most deliverables.
Participates in decision making and brings a variety of strong views and perspective to achieve team objectives.
Proficiency in SQL, Python, and data visualization tools including Power BI.
Proactive and self-motivated, with a strong sense of ownership and accountability.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, p
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