Senior Business Systems Analyst

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Senior Business Systems Analyst

Lease Abstraction Enterprise Platform (LEAP)

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong.

What This Job Involves

This role focuses on optimizing the performance and utilization of JLL’s Lease Abstraction Enterprise Platform (LEAP) — a business platform that elevates lease abstraction, through detailed analysis, process design, and stakeholder collaboration. LEAP combines standardized processes, expert talent, advanced technology, and alignment with JLL’s enterprise data strategy to create a scalable service foundation that enables business lines to focus on high-value client activities while ensuring consistent, reliable lease data across the organization.

You will serve as the analytical engine driving continuous improvement, translating complex business challenges into actionable solutions that enhance platform efficiency and user experience. Your work involves deep-diving into lease abstraction workflows, identifying inefficiencies, and designing streamlined processes that maximize platform value. You'll operate at the intersection of business operations and technology, ensuring requirements are clearly articulated, validated, and aligned with strategic objectives. This position requires strong analytical rigor combined with excellent communication skills to facilitate productive dialogue between diverse stakeholders.

What Your Day-to-Day Will Look Like

• Conduct stakeholder discussion and workshops to gather and document detailed business requirements for platform enhancements