Senior Business Analyst

Who you are

We are looking for a Senior Business Analyst – Supplier Management to join the Digital Area – Group Functions. In this senior role you will shape how we engage, govern and get value from our digital vendors and suppliers across Group Functions.

You are a senior digital leader with deep experience in supplier and vendor management in a complex, global environment. You combine the analytical depth of a Senior Business Analyst with the ability to shape and orchestrate vendor strategy, governance and performance across multiple products, platforms and business areas.

You recognize yourself in several of the following: You have 10–15 years of progressive experience in digital / IT / analytics roles, including significant exposure to vendor/supplier management and service delivery across multiple domains (e.g. Finance, People & Culture, Risk, Digital Workplace, ERP and other core platforms). You have a proven track record of leading vendor and supplier ecosystems – from strategic partners and system integrators to tactical and operational suppliers – in a global, matrix organisation. You are passionate about intentional vendor engagement: segmenting vendors (strategic, tactical, operational), defining clear roles, and ensuring we engage the right partners for the right purpose – balancing speed, innovation, cost and risk. You are experienced in supplier governance: designing and running decision frameworks, steering forums and performance reviews, and aligning commercial models (e.g. outcome-based, fixed-price) with business goals. You are a strong analyst: able to translate business strategies into KPIs, dashboards, forecast models and insights that drive decisions on vendor portfolio, TCO, value realisation and risk mitigation. You are comfortable working with large-scale digital platforms and ecosystems and understand what it means to manage strategic platform vendors in a “shape–build–run” model. You lead through influence and collaboration: orchestrating across product, platform, Group Functions and and coaching colleagues and stakeholders rather than relying on line authority. You are curious, self-directed and comfortable with ambiguity. You enjoy connecting strategy to execution and making complex vendor landscapes simple, transparent and value-creating. You are motivated by the IKEA vision and culture and enjoy a working environment where values, collaboration and simplicity matter as much as technology.

The must-haves we see for this role: Approx. 10–15 years of progressive experience in digital / IT / analytics, with a substantial part in vendor/supplier management, service delivery or sourcing. Proven experience leading supplier governance horizontally across multiple platforms, products and/or business units in a global environment. Deep knowledge of vendor/supplier and performance management frameworks – including segmentation (strategic/tactical/operational), SLAs/XLAs, KPIs, risk management and continuous improvement. Strong experience working with commercial models and financials (TCO, contract structures, cost drivers) and understanding the commercial consequences of technical and sourcing decisions. Demonstrable experience in analytics and reporting: building dashboards, leveraging forecasting / predictive tools, consolidating insights and turning data into clear recommendations for senior stakeholders. Excellent stakeholder management skills; able to work with senior leaders across Group Digital, Group Functions, balancing enterprise-wide standards and local needs. Experience from leading transformation / transition initiatives (e.g. establishing new vendor models, onboarding new suppliers, re-negotiating contracts, rationalising vendor landscapes). High proficiency in spoken and written English.