Senior Associate, Branch Manager, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Lead and manage a team of associates to deliver exceptional customer service and achieve business objectives

• Oversee the day-to-day operations of the branch, ensuring efficient and effective service delivery

• Develop and implement strategies to drive sales and revenue growth within the assigned portfolio

• Analyze market trends and customer needs to identify opportunities for business expansion and product/service enhancement

• Collaborate with cross-functional teams to ensure seamless integration and alignment of initiatives

• Mentor and develop team members, providing guidance and support for their professional growth

• Ensure compliance with all relevant policies, procedures, and regulatory requirements

Requirements

• in a similar leadership role within the banking or financial services industry

• Strong interpersonal and communication skills, with the ability to effectively engage with customers and team members