It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
What you get to do in this role:
The Senior Solution Sales Executive will drive market success for ServiceNow’s Security solutions, leveraging our leading Service Management platform, with a strong focus on delivering results above plan. This role is responsible for developing and closing complex enterprise software solutions, supporting customers in their digital transformation journey, and partnering with internal teams to deliver clear business value. A career-defining opportunity to help shape ServiceNow’s Security go-to-market strategy from the ground up—well suited for sellers energized by building new markets and unlocking whitespace opportunities.
What You Get to Do in This Role
Develop and execute a comprehensive territory plan to generate a robust pipeline of new and expansion opportunities within your assigned region.
Develop relationships with multiple C-suite personas (e.g., CISO, CIO, SOC teams, Chief Risk Officer).
Proactively build your own opportunities, leveraging existing relationships, and identifying new prospects aligned with our ideal customer profile.
Demonstrate exceptional discovery and qualification skills to accurately identify customer pain points and opportunities.
Apply deep market expertise in core security focus areas (Identity, SecOps, Data Security, Cloud Security, Application Security) to educate prospective customers on the platform’s business impact.
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Collaborate closely with Account Executives and Solution Consultants to develop compelling, tailored solutions that deliver clear business value.
Support territory strategy and planning to improve vertical understanding, account use case targeting, and execution.
Establish, develop, and maintain positive customer and partner relationships to drive both new business and expansion opportunities.
Integrate partners, channels, and alliances into the sales process to increase deal velocity and size.
Present to senior executives both in the field and virtually, supporting marketing events, executive briefings, conferences, and trade shows.
Coach, share best practices, and enable internal sales teams with foundational specialty solution area knowledge.
Continuously learn and understand the markets for Security Operations, Cyber Risk and Compliance, Security for AI.
Qualifications
To be successful in this role you have:
12+ years of proven success in direct field sales, focusing on acquiring new enterprise clients in Security domains.
Demonstrated history of delivering results above plan, with consistent quota attainment and a record of driving sustained business growth.
Recent success closing significant sized deals in SecOps, Data Security, Cloud Security, or Application Security.
Broad security domain expertise, with experience selling across data security, cloud security, sec ops, or compliance.
Strong executive presence and polish, with excellent listening and presentation skills.
Ability to adapt to high-growth, fast-changing environments.
Demonstrated success in growth-phase environments, with a genuine passion for building from the ground up—energized by shaping what’s next and collaborating on playbooks that enable the team to succeed.
Genuinely curious and proactive in adopting AI and emerging technologies; able to model and assist the team on using new tools to enhance customer engagements, decision making, problem solving, and deal velocity.
Experience with Security Operations solutions with a background in enterprise SaaS or platform-based security solutions.
Exceptional track record as a Sales Executive / Specialist or quota-carrying sales role in enterprise software.
Fluency in English.
What Success Looks Like
Exceed FY26 revenue target.
Build and maintain a healthy, well-qualified pipeline that provides strong coverage in support of achieving plan.
Close strategic, large-scale cross products deals that demonstrate platform value.
Earn credibility with Sales leadership and customer security stakeholders.
Drive measurable improvement in pipeline volume, deal size, and conversion rates.
Why Join Us?
Play a pivotal role in shaping the security posture of organizations worldwide.
High performers have a clear path to senior IC roles or sales leadership as the team scales.
This is a dynamic, growth-stage team that values ownership, initiative, passion, and adaptability. Sellers who thrive with autonomy and are motivated by driving meaningful outcomes will be well positioned for success.
A high-performing, sales-driven culture that values accountability, collaboration, and continuous skill development.
Work hands-on with cutting-edge technologies and contribute to innovative solutions that address the industry’s most critical security challenges.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
