Security Operationis Engineer (Contractor)

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025 https://builtin.com/awards/san-francisco/2025/best-midsize-places-to-work?utm_campaign=bptw-2025&utm_content=article&utm_medium=website&utm_source=editorial, Top Places to Work by USA Today 2025 https://topworkplaces.com/company/front/, Y Combinator's list of Top Companies in 2023 https://www.ycombinator.com/topcompanies, #4 on Fortune’s Best Workplaces in the Bay Area™ https://www.greatplacetowork.com/best-workplaces/bay-area/2022?category=small-and-medium ,Inc. Magazine's 2022 Best Workplaces list https://www.inc.com/best-workplaces/2022, and Forbes Best Startup Employers 2022 List https://www.forbes.com/lists/americas-best-startup-employers/?sh=661411d52ad7.

Read more about Front's expansion into Chile https://blog.investchile.gob.cl/front-expands-in-chile!

Front powers the way teams communicate with their customers — and security is foundational to keeping that trust. We’re looking for a Senior Security Operations Engineer to help protect Front’s customers, employees, and platform by strengthening detection, response, and security operations at scale.

This role is for someone who thrives in ambiguity, can move quickly from signal to action, and enjoys building durable systems and playbooks — not just fighting fires. You’ll partner closely with Engineering, IT, Legal, and Business leaders to reduce risk, respond to incidents, and continuously raise the security bar across the company.

What will you be doing?

• Own end-to-end security incident response, including triage, containment, eradication, recovery, and post-incident learnings

• Build and continuously improve detection coverage across cloud, endpoint, identity, and SaaS systems