Scaled Delivery Manager, gTech

info_outlineXNote: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurgaon, Haryana, India.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 5 years of experience in a customer or client-facing support role in operations management.

• 5 years of experience building relationships with stakeholders or clients.

• 5 years of experience identifying issues in processes and creating solutions, and working with cross-functional teams to drive these changes.

Preferred qualifications:

• MBA or Master's degree.

• Certification in Operations Six Sigma, COPC, Lean, or other relevant operations coursework.

• 5 years of experience analyzing data and generating business insights in order to guide business decisions.

• Experience using tech and analytics tools, with knowledge on SQL.

• Experience leading operational transformations with a focus on AI automation, process re-engineering (e.g., Six Sigma, Lean) and change management.