SAP S/4HANA Materials Management Senior Product Specialist

Job Description: SAP P2P SME (Procure-to-Pay) Role Title

SAP P2P SME

Experience Level

E4:

12+ years (Subject Matter Expert - SME)

Role Overview

SAP P2P SME is responsible for managing and optimizing end-to-end Procure-to-Pay processes within SAP (ECC/S/4HANA). The role ensures stable AMS delivery, efficient procurement operations, and continuous service improvement across purchasing, inventory, and invoice management. Key KPIs SLA adherence (>98%) Incident resolution efficiency Reduction in recurring issues Backlog management CSAT/ACSAT scores (>9 target) Automation/CSI contributions Typical Role Variants

SAP MM SME

SAP P2P Functional Lead SAP Procurement Solution Architect Differentiators for Large Global AMS Accounts (like Husqvarna) Multi-country procurement processes Strong governance & audit compliance focus Integration with Ariba / supplier collaboration platforms Emphasis on automation and digital procurement

Key Responsibilities

1. AMS Support & Service Delivery

Provide L2/L3 support for SAP MM/P2P processes Manage incidents, service requests, and problem tickets with SLA adherence Perform root cause analysis (RCA) and implement permanent fixes Follow ITIL-based AMS processes

1. End-to-End P2P Process Ownership

Responsible for:

Vendor Master Data Management Purchase Requisition & Purchase Order Processing Source determination & pricing Goods Receipt (GR) / Inventory Management Invoice Verification & 3-way matching Payment integration with FI

1. Change & Enhancement Management

New project discussions, analysis, roadmap discussions, solution and planning. Manage Change Requests (CRs) end-to-end Gather requirements and prepare Functional Specifications (FS) Coordinate with ABAP, Basis, and integration teams Support testing phases (