SAP PS Consultant for Application support and Maintenance

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

General:

• Consultant expected to have basic understanding of ITIL framework to collaborate and handle with end-user issues / tickets raised via SMT/ ITSM.D(Service Now) tool

• Excellent problem-solving, consulting and decision-making skills.

• Handling incident, problem tickets, service requests in SAP MDM & MDG module.

• Good communication and interpersonal skills.

• Should be able to work independently with minimal supervision

Core Functional Knowledge:

• Must have experience on specific master data domains (Material, BP) with knowledge of BRF+, FPM, Web Dynpro ABAP, and MDG API framework.

- Troubleshoot and fix the stuck, failed & locked Change Requests.

- Configure and maintain CR Types, change request steps.

- Analyze CR replication logs to ensure data successfully updates the staging and active areas.

- Monitor, troubleshoot, and repair Rule-Based Workflows in BRF+.

- Adjust workflow routing and handle agent determinations.

- Analyze custom validations, derivations, and duplicate checks using BRF+.

- Experience on master data consolidation routines, including mass processing of data.