SAP Business Analytics Support Specialist (3)

Company Description

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Roles & Responsibilities :

A SAP Business Analytics Support Consultant is responsible for ensuring the stable operation, maintenance, enhancement, and support of SAP Business Analytics solutions.

Key Roles & Responsibilities

Provide Level 2/Level 3 support for SAP Business Analytics applications.

Analyze, troubleshoot, and resolve incidents within agreed SLAs.

Perform root cause analysis (RCA) for recurring issues and implement preventive measures.

Monitor system health, batch jobs, data loads, and report availability.

Support SAP Analytics Cloud (SAC), SAP BW/4HANA, and Powe BI reporting solutions.

Resolve report performance issues and data inconsistencies.

Validate report outputs against business requirements.

Monitor ETL/data loading processes.

Investigate data quality issues and coordinate with source system owners.

Ensure timely availability of business reports and dashboards.

Develop or support minor enhancements to reports and dashboards.

Perform unit testing, integration testing, and user acceptance testing (UAT) support.

Identify opportunities to improve report performance and query execution.

Optimize BW queries, HANA views, and data models.

Recommend automation to reduce manual support effort.

Monitor system utilization and recommend capacity improvements.