via Career pages·Today
Salesforce Operations Analyst
Zensar Technologies
Full-timeOn-site
Location:Pune, Maharashtra, IndiaType:Full-timePosted:Today
- Experience: 3+ years in Sales Operations, specifically supporting a Sales Business Unit
- Technical Skills: Exposure to Salesforce Lightning, Reports/Dashboards, and Data Loader; strong Excel skills (VLOOKUPs, Pivot Tables) for data analysis
- Analytical Mindset: Ability to debug issues and provide functional solutions to problems
- Communication: Excellent verbal and written communication skills, with the ability to explain functional concepts to non-technical sales users
- Adaptability: Proven ability to thrive in a fast-paced, contract-based environment with changing priorities
- Supports helpdesk (contact onboarding and LMS provisioning) and improvement priorities (data projects)
- Plays a key role in system integration activities
- Supports Partner lifecycle (Onboarding, Progression, and Offboarding)
- Provides consulting/advocacy and/or addresses issues related to Partner Operations, Deal Management, and Partner HelpDesk
- Facilitates internal audit requirements
- Monitors Slack, e-mails, and various online/offline support channels to respond to Partner inquiries and support requests
- Provides functional guidance on Legal and Partner Experience initiatives
- Facilitates Leadership on operational questions and tool/system functionality
Don't want to miss the next one?
Subscribe to daily email alerts for roles matching your interests.
