Sales Manager - Car Loans

Job Requirements

Role/ Job Title: Sales Manager – Car Loans

Business: Retail Banking

Function/Department: Retail Banking

Job Purpose

Sales Manager – Car Loans is responsible for sourcing Car Loans business from the bank’s existing customer base. This role focuses on relationship management, cross-selling, and customer engagement to drive business growth and profitability. The position requires strong coordination with internal teams and a commitment to delivering high service standards while ensuring compliance with regulatory norms.

Roles & Responsibilities

• Generate Car Loans leads through internal channels including branches, relationship managers, call centres, and loan centres.

• Engage with existing customers to understand financial needs and offer suitable Car Loans.

• Conduct customer meetings to assess eligibility, financial standing, and property documentation.

• Ensure smooth processing of applications, documentation, and disbursement coordination.

• Deliver timely support and personalized service to enhance customer satisfaction.

• Achieve monthly, quarterly, and annual sales targets through cross-sell initiatives.

• Track and report sales performance, pipeline status, and market feedback to senior management.

• Ensure adherence to internal processes, audit guidelines, and regulatory compliance.

• Coordinate with credit, operations, legal, and technical teams for efficient loan processing.