Quality Support - Customer Service

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity Ltd. is a $17 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 80 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 90,000 employees, including more than 7,500 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com

We are one of the leading providers of advanced automobile connectivity solutions. The automotive industry uses our products in automotive technologies for body and chassis systems, convenience applications, driver information, infotainment solutions, miniaturization solutions, motor and powertrain applications, and safety and security systems. TE is developing automotive solutions to help drive innovations for designs today and into tomorrow.

The team will be responsible for supporting the Customer Quality team for the Automotive sector in AMERICAS region. Their primary focus will be to assist the Quality Team in day-to-day operations by taking over mainly technical and administrative tasks. The team will play a key role in ensuring outstanding customer experience for both internal and external stakeholders by enabling faster response times, improved productivity, and consistent communication. This also includes effective collaboration with the Supply Chain & Engineering team. This role does not INCLUDE any field sales activities or cold calls!

Responsibilities

• Intensive communication with the international internal customers, mainly in English and Partial communication with external international customers

• Manage and navigate multiple customer portals to facilitate service delivery and support.

• Assist in auditing customer data through internal TECHS systems to ensure data accuracy and compliance.