Program Manager, Category Excellence, Softlines

This is a critical role in the Amazon Fashion & Beauty team that is looking for a Program Manager with strong SQL and data competence and proven program management experience. This candidate will work cross-functionally to deliver operational improvements across programs. This role requires performing dive deeps to problems, identifying and scoping programs, managing timelines, and communicating on status, risks, and process/product changes. Cross-team coordination, program management and executive presentation skills are essential.

Key job responsibilities

• Drive cross-functional strategic initiatives to continuously improve profitability and customer experience.
• Performing dive deeps into the multiple elements that govern the decision making to launch or expand programs.
• Working closely with the central program teams and operation stakeholders, understanding their strategies and processes for reducing cost and adopting for own category.
• Working closely with product teams to see through the product interventions needed for the program to scale and have a substantial impact on cost reduction.
• Working closely with operations, finance and category teams to manage short term commitments to overall goals, and making sure they stay on track.
• Benchmarking programs/practices with the best in class (internal and external), and using it to own and influence the long-term vision.
• Innovating to improve customer experience, and relentlessly working towards contributing to the profitability goals of category.

Acting as single point of contact for cost of business team (CBW) and categories for any discussions pertaining to program.

Basic qualifications

• 2+ years of program or project management experience
• 3+ years of advanced Microsoft Word and Excel experience
• Master's degree or equivalent
• 4+ years of industry work experience
• Knowledge of SQL

Preferred qualifications

• Knowledge of Lean principles and DMAIC methodology
• Experience in MS Access and SQL
• Experience in requirement gathering and ability to write clear and detailed requirement document