PPSL- Product Management- Devices
One97 Communications (Paytm)
We’re hiring at Paytm Payments Services Limited(PPSL)
About the Role-
As a Product Manager (Devices), you will own and lead the device charter across Soundbox, EDC, and emerging AI-enabled devices. You will set the strategy, define the roadmap, and work closely with CXOs to drive merchant experience, operational efficiency, and business impact.
Key Responsibilities-
- Define and own the device roadmap & vision aligned to Paytm’s growth strategy.
- Lead end-to-end device lifecycle management: activation → monitoring → predictive health → refurb/replacement → end-of-life.
- Drive AI-powered device innovation (merchant-facing AI device, multilingual bot integration).
-Influence leadership and cross-functional priorities with data-backed recommendations.
- Mentor PMs/Associate PMs and build a strong device product culture.
- Track industry benchmarks and competitive landscape to position Paytm devices ahead of peers.
What You’ll Contribute To
- Large-scale AI adoption strategy.
- Cross-device predictive health models to reduce downtime and false positives.
- Proactive merchant engagement through Device and CLM.
- Sustainability & cost efficiency through smart refurb and replacement policies.
Skills & Qualifications-
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