Pharmacy Technician Associate Representative - CarepathRx, US Remote
Cigna
This role is a PRN role with working shifts every other Saturday & Sunday from 6a - 5p EST.
Overview
The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends.
Key Responsibilities:
- Monitor client coverage and assist pharmacists with order processing.
- Triage and manage high‑volume client calls.
- Provide basic technical support and coordinate with IT for advanced issues.
- Contact healthcare professionals to gather clinical or demographic information needed.
- Support workflow during downtime and help secure emergency shift coverage.
- Submit nightly shift reports.
Qualifications:
- High school diploma required, bachelor’s preferred.
- National pharmacy technician certification.
- 1+ year(s) institutional and 1+ year(s) retail pharmacy technician experience.
- Strong communication, customer service, and IT troubleshooting skills.
- Proficiency with MS Office and Google tools.
Why choose us:
- Benefits start on Day 1
- 18 days of PTO within a full calendar year
- 401(k)
- Career advancement opportunities
- Bonus eligibility through incentive plans
As part of Evernorth Health Services, this role supports CarepathRx within our Pharmacy and Care Delivery organization. Our team focuses on specialty pharmacy and infusion services in partnership with hospitals and health systems.
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