Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
We are looking for a professional to lead the Global Point of Sale process and manage a team of Global Operations Analysts. The Global Point of Sale process is a project planning to performance reporting and sales incentive within the Commercial Data and Sales Insights (CDSI). You will sit within Commercial Operations and serve as the main contact for Market Access and Distributor partners.
You will oversee the daily operational process for ingesting point of sale data from global distributors, ensuring high quality and delivery. Partner management and communication are critical to this role to maintain transparency on data status. You will ensure well‑defined and scalable processes across regions, with success measured through adherence to Service Level Agreements (SLAs).
In addition to running core programmes, you will partner with regional market access, regional operations, IT, and other Commercial Operations to implement process improvements. We ask that you be both operational capability and commercial experience.
You will report to the Commercial Operations Leadership Team.
Your Responsibilities:
- Oversee the end‑to‑end Global Point of Sale process.
- Maintain monthly status communications with team members.
- Engage external partners to guide process improvements.
- Align resources to ensure global coverage and uphold data quality metrics.
- Create standardisation through templates, guides, timelines, and FAQs.
- Identify process improvement opportunities internally and externally.
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- Monitor execution quality, identify gaps, and guide corrective actions through process updates, enablement, or partner engagement.
- Create or guide the creation of process documentation, workflows, and governance artefacts to ensure clarity and version control.
- Promote agreement across regions to ensure definitions, expectations, and execution consistency, while accounting for regional nuances.
- Partner with enablement, analytics, and operations teams to ensure processes are supported by the right tools, data, and reporting.
The Essentials – You Will Have:
- Bachelor's degree or equivalent years of relevant work experience.
- 5+ years of experience in sales, commercial operations, sales operations, or programme management.
- Programme management skills, including governance, stakeholder management, and execution tracking.
- Familiarity with SAP, PowerApps, and Microsoft Suite.
- Experience with limited distribution models.
- Background in change management, enablement, or commercial transformation.
- Experience working across regions with diverse cultures and organisational levels.
What We Offer:
Our benefits package includes …
- Comprehensive mindfulness programs with a premium membership to Calm.
- Volunteer Paid Time Off available after 6 months of employment for eligible employees.
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program.
- Personalized wellbeing programs through our OnTrack program.
- On-demand digital course library for professional development.
- … and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
LI-Hybrid
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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
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