P&C Operations Coordinator

Who you are

We are excited to announce the launch of our new store in Chandigarh an important step in our journey to create a better everyday life for the many people. Following the successful openings of our two stores in Delhi, this new location strengthens our presence in Northern India and brings IKEA closer to customers in one of the country's most dynamic and culturally rich cities. As we prepare to open our doors in Chandigarh , we are looking for passionate co-workers who share our values, are inspired by home furnishing, and are committed to creating meaningful experiences for our customers. Together, we will make IKEA more accessible, deliver a seamless omnichannel experience, and continue building long-term relationships with the many people in and around Chandigarh.

Leadership at IKEA is everyone’s responsibility and is expressed in different ways depending on the role and level—leading oneself, others, leaders, and matrix partners. It is grounded in building strong relationships, creating customer value, unleashing entrepreneurship, collaborating and co creating, leading with IKEA values, and inspiring while providing clear direction. The role requires sound knowledge of administrative operations, knowledge management, process delivery, business and legal acumen, digital literacy, and payroll operations. A minimum of two years of relevant experience is required.

Your responsibilities

•Ensure and execute delivery of learning activities at unit level including legally required trainings, unless provided by the Market Area •Ensure local employer communication activities including events are consistent, well-perceived and build on the IKEA brand •Deploy services that are required to be executed at a local level such as uniforms, contracts, timekeeping and parts of payroll administration •Manage local on- and off-boarding activities as main contact person including equipment, accesses and welcome day among others •Execute operational P&C activities at unit level, collaborating with other LOS Specialists in the country as needed to deliver an excellent co-worker experience •Support the development of local business competence and performance by setting and working on relevant P&C goals •Secure engagement and retention by understanding the conditions of co-workers and identifying needed improvements •Manage and coordinate local P&C service delivery to ensure risk, compliance and operational excellence •Localize global principles and guidelines and ensure they are implemented in the people planning process and they are reflected in utilization of staffing systems and tools, optimized people planning •practices, and co-workers schedules and timecards •Ensure the availability of accurate and updated market level information in order to support the units execute an effective and efficient people planning process. •Coordinate with other LOS Specialists in the country to ensure a consistent operational delivery across units •Provide input on P&C policies, processes and programs to Centres of Expertise and Business Partners •Deliver service awards and other forms of recognition to Line Managers for these to be able to share with co-workers in person •Work closely with the country recruitment team in people delivery to ensure execution of approach and process •Coach, advise managers and buddies throughout process through the onboarding of the new co-worker during Day 1, Week 1-2 and Day 90 •Coordinate final terms of exit, exit chat, payout and other information with GBO and outplacement vendors (as needed) for voluntary exit and Reduction in Force •Rescind offer / contract for no-shows and job changes that did not take place .