Order to Cash Operations Associate

Skill required: Order to Cash - Accounts Receivable Ledger Maintenance Designation: Order to Cash Operations Associate Qualifications:Any Graduation Years of Experience:1 to 3 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Order to Cash Operations

• Execute end-to-end O2C transactions in line with documented SOPs and client requirements.
• Demonstrate good understanding of interdependencies between Billing, AR, Cash Application, and Reconciliations.
• Handle routine issues independently and escalate complex exceptions appropriately.

Billing

• Create and process accurate customer invoices as per contract terms, SLAs, and pricing structures.
• Perform billing validations to ensure correctness of quantities, rates, taxes, and customer details.
• Identify, analyze, and resolve billing discrepancies in coordination with upstream teams.

Accounts Receivable (AR)

• Maintain customer accounts and perform AR postings including invoices, adjustments, credit/debit notes.
• Monitor aging reports, open items, and account balances.
• Support initiatives to improve cash flow and AR hygiene by resolving aged items.

Cash Applications

• Apply customer payments accurately using remittance advice and bank statements.
• Process payments received through lockbox, wire transfer, ACH, and electronic platforms.