Oracle Guided Learning Developer
American Express
The Colleague Experience Group (formerly HR) is focused on providing a great colleague’s experience every day. Our mission is to obsess over understanding the colleague’s experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. Within CEG, the Colleague Services (CS) organization plays a critical role in providing outstanding services, capabilities, data, and insights to enable that great colleague experience.
The Oracle Guided Learning (OGL) Functional Consultant – Oracle Fusion HCM is responsible to lead the implementation, administration, and optimization of Oracle Guided Learning for Oracle Fusion HCM. The ideal candidate will have extensive experience creating contextual, role-based in-application guidance to improve user adoption, reduce training effort, and enhance the end-user experience across Oracle Fusion HCM modules.
The candidate will collaborate with HCM functional consultants, HR business stakeholders, change management teams, and technical teams to design, deploy, and maintain Oracle Guided Learning content aligned with Oracle quarterly updates and organizational business processes.
- Design, develop, and deploy Oracle Guided Learning (OGL) content across Oracle Cloud applications.
- Configure and maintain OGL walkthroughs, process guides, help panels, banners, Beacons, smart tips, announcements, and contextual help.
- Develop interactive in-application guidance to support Oracle Cloud business processes.
- Configure segmentation rules to deliver personalized guidance based on user roles, business units, or application context.
- Manage OGL content lifecycle including development, testing, deployment, versioning, and retirement.
- Monitor adoption metrics and optimize guidance using OGL analytics.
- Coordinate User Acceptance Testing (UAT) for digital adoption content.
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