Manager – Operations (Final reporting relationship to be confirmed)
Location
Airport / Gateway / Hub Operations
Travel Required
25% ☐ 50% ☐ 75% ☐
About DHL Blue Dart Express India:
Blue Dart Express Limited, a listed company, is a leader in courier, integrated air express package distribution, and eCommerce in South Asia, offering a wide range of logistics solutions. Founded in 1983, it is recognised for reliable, time-bound, and secure delivery services across 55,000+ locations in India as well as internationally. Its competencies span across evaluation and contracting, planning and transition, delivery and execution, and specific service capabilities. We pride ourselves on innovation, digitalization, service excellence, and creating long-term partnerships with our clients, enabling businesses to thrive in the fast-paced logistics environment and ever-evolving supply-chains. It wholly-owns India’s only scheduled air cargo airline, Blue Dart Aviation Limited, since May 1994, and the Concorde Air Logistics Limited, a transport, storage and communications business, since May 2004.
Blue Dart Express Limited is a part of the DHL Group's DHL eCommerce division, leveraging this global logistics leader’s network across 220 countries and territories to provide comprehensive express and logistics solutions to our clients. Our robust network and unmatched infrastructure have positioned the Blue Dart brand as a key India-grown logistics player with an unmatched and phenomenal global outreach rooted in the DHL brand of its majority shareholder.
We are proud to be consistently ranked among India’s Top-100 Great Places to Work, combining it with DHL Group’s Top Employer certification. Being an Employer of Choice is not just a goal; it’s a fundamental part of who we are, committed to creating a workplace where people are valued, empowered, and wear the sobriquet “Blue Darter” with honour.
If you are looking to join a purpose-led, people-first company that shapes India’s supply chains with integrity and safety, Blue Dart is where you belong. Blue Dart offers competitive compensation and comprehensive benefits, access to cross-functional succession planning and global career paths, and a strong culture of recognition.
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The Executive – X-Ray Screening Operations is responsible for operating and monitoring X-Ray screening systems to ensure the secure movement of cargo through the Blue Dart network. The role plays a critical part in maintaining aviation security compliance, identifying prohibited and dangerous goods, safeguarding shipment integrity, and enabling seamless cargo movement while ensuring operational efficiency and service excellence.
Job Purpose:
To perform secure and compliant X-Ray screening of shipments in accordance with DGCA, BCAS, Dangerous Goods Regulations and Blue Dart operational standards while ensuring shipment security, regulatory compliance, operational productivity, and uninterrupted cargo movement across the network.
Key Roles & Responsibilities:
Cargo Screening Operations
Operate X-Ray screening equipment for all designated inbound and outbound consignments.
Ensure all shipments are screened in accordance with prescribed security procedures before onward movement.
Maintain uninterrupted cargo flow while adhering to defined screening timelines.
Regulatory Compliance
Ensure compliance with DGCA, BCAS and applicable aviation security regulations.
Adhere to Dangerous Goods (DGR) screening requirements and Blue Dart security SOPs.
Maintain complete compliance with all statutory and internal operational standards.
Security & Risk Management
Identify suspicious, restricted or prohibited articles during X-Ray screening.
Escalate security exceptions immediately through prescribed reporting channels.
Ensure confidentiality and integrity of all screening activities.
Documentation & Reporting
Maintain accurate X-Ray screening logs and statutory records.
Prepare daily screening reports and exception reports.
Record all security observations, rejected shipments and escalations.
Support internal and external audit requirements.
Equipment Management
Conduct daily equipment readiness checks before commencement of operations.
Report equipment faults immediately and coordinate with maintenance teams.
Ensure safe and proper handling of X-Ray screening equipment.
Operational Coordination
Coordinate with Hub Operations, Gateway Operations, Security, Ground Operations and Commercial teams for smooth cargo movement.
Support peak operations and contingency plans as required.
Ensure minimum shipment dwell time after completion of screening.
Continuous Improvement
Participate in periodic certification and refresher training.
Support implementation of new screening procedures and regulatory requirements.
Recommend process improvements to enhance security, productivity and service quality.
Education
Graduate in any discipline.
Certification in Aviation Security / Cargo Security preferred.
Experience
2–5 years of experience in Logistics, Aviation Security, Cargo Operations or Express Distribution.
Experience in operating X-Ray screening equipment is preferred.
Knowledge of Dangerous Goods Regulations (DGR) and aviation security procedures will be an added advantage.
Skills & Capabilities:
Technical Skills
X-Ray Screening Operations
Aviation Security Compliance
Dangerous Goods Awareness
Cargo Handling Operations
Security Documentation & Reporting
Regulatory Compliance
Operational Coordination
Incident Reporting
Behavioural Competencies
High Attention to Detail
Integrity & Accountability
Customer Focus
Analytical Thinking
Decision Making
Team Collaboration
Communication Skills
Ability to Perform Under Pressure
Continuous Learning Mindset
Key Performance Indicators:
Sr. No.
Key Result Areas
Key Performance Indicators (KPIs)
1
Screening Productivity
Shipments screened within defined SLA
2
Screening Accuracy
100% adherence to approved screening procedures
3
Regulatory Compliance
Compliance with DGCA, BCAS, DGR and Blue Dart security standards
4
Security Effectiveness
Timely identification and escalation of prohibited or suspicious consignments
5
Documentation
Accuracy and completeness of screening records and statutory documentation
6
Equipment Management
Daily equipment readiness and timely reporting of equipment downtime
7
Operational Support
Shipment turnaround time and minimal screening-related delays
8
Audit Compliance
Zero major audit observations and full compliance with internal/external audits
9
Safety
Compliance with operational safety procedures and zero safety violations
10
Team Collaboration
Effective coordination with Operations, Security and Hub teams
Why join DHL Blue Dart?
When you join us, you're not just taking a job—you’re becoming part of a purpose-led movement that's reshaping the future of logistics across India and the world. At Blue Dart, we don't just deliver parcels—we deliver excellence, innovation, and opportunity every day.
Here's what makes us stand out:
Great Place to Work® Certified—a testament to our people-first culture, inclusive environment, and commitment to your growth and well-being.
Competitive pay and performance-linked rewards that truly recognize your impact.
Structured learning, global exposure, and on-the-job coaching to help you grow faster than ever.
Best-in-class benefits—from comprehensive medical cover (including optional parental care) to financial wellness and generous time off.
A culture that celebrates diversity, innovation, and bold thinking—where your voice is heard and your contributions matter.
Global career paths across the DHL Group, opening doors to opportunities in 220+ countries and territories.
The pride of working with India's most awarded logistics brand, trusted by millions and driven by purpose.
This is your chance to do meaningful work, build a career without borders, and thrive in a company that's not just a logistics leader—but a Great Place to Work. Come grow with us.
Disclaimer:
At Blue Dart Express Limited, all recruitment is conducted through a fair, transparent, and merit-based process aligned with our commitments to Human Rights and Diversity, Equity, Inclusion & Belonging (DEIB).
Blue Dart does not request or accept any fees, deposits, or payments from candidates at any stage of the recruitment or onboarding process. Any such request is fraudulent and unauthorized.
Blue Dart shall not be responsible for any loss arising from such fraudulent activity. For verification, candidates may write to bdjobs@bluedart.com.
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