Operation staff at DHL Group · HyrikoBack to jobsLocation:Telangana, Telangana, IndiaType:Full-timePosted:Yesterday TERRITORY SERVICE REPRESENTATIVE (BIKERS)
Delivery
- Unloading the bags from vehicle
- Scan the shipments
- Primary Sorting and Secondary sorting
- Outscan the shipments as per delivery route
- Delivering the shipment as per package address only
6 Take an acknowledge form customers through device ( BYOD)
- Update correct status code for undelivered shipments at customer address
- Delivery process will be briefed through a training
- Handing over of cod amount on the same day to the supervisor
- Undelivered shipments needs to be handed over to the supervisor
- Proper dress code and carry field bags all the delivery points
Pickup
- Pickup as per SOP
- Timely pickup at customer place as per cut off timing
3.Check if serviceable location
- Count number of shipments at the customer and take acknowledgement on the pickup sheet
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timely pickup
status code update
field bags handling
regulatory paperwork
customer service
route management
package condition check
tally management
Inscan the shipment at the office and handle Rapid entry- Primary and secondary sorting of the shipments
- Canvas bags to be Loaded in to the vehicle
- Reaching location for timely connection
OPERATIONS STAFF (Van pickup and delivery)
- Route wise loading of shipments with proper tally
- Delivering shipments to the right customers
- POD/FOD/DOD/COD process…. Delivery run sheet
- Proper status code for the undelivered shipments
- To meet the EDD & to achieve the SQ targets
- Handing over of cod/dod/fod on the same day
- Undelivered shipments needs to be handed over to the supervisor
- Appointment delivery process
- Proper dress code with customer centric approach
- Timely pickup at customer place as per cut off timing
- Tally of shipments at the customer place as per invoice
- Ensuring relevant regulatory paperwork is collected
- Checking the condition of the packages at the time of pickup
- Reaching location for timely connection
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