Officer, Customer Service Officer, Consumer Banking Group

• Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions

• Process cash transactions, transfer transactions and clearing of instruments

• Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits

• Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard

• Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges.

• Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities

Location:

Royapuram, Chennai

Job:

Operations

Schedule:

Regular

Employee Status:

Full time