Global Delivery Custody is forming a central support team for the Payments, Cash, and Custody (“PCC”) strategic development program. PCC is a multi-year effort to modernize and simplify State Streets core custody technology platforms. The program is a collaborative approach across Global Delivery, Product, and Technology with integrated planning and decision making. Key outcomes include ensuring STT meets regulatory and market processing requirements, demands of current clients, and creating a world class, competitive Custody product offering The Global Delivery PCC team will work closely with IT and Product to drive the strategy and execution of PCC program components. This team will be responsible for ensuring effective end product design and client migrations.
Role purpose: Support business leadership through disciplined governance, reporting, workforce analytics, financial tracking and coordination of key initiatives.
Who We Are Looking For
State Street is seeking a motivated and detail-oriented Business Manager, Officer to provide business management support to leadership within Global Delivery. The successful candidate will combine strong analytical, organizational and communication skills with the ability to coordinate across Operations, Technology, Finance, Human Resources and Risk.
Why This Role Is Important To Us
The role provides leaders with timely information, effective governance and structured follow-through on business priorities. It supports informed decision-making, operational discipline and continuous improvement across the organization.
Key Responsibilities
- Prepare business dashboards, scorecards, presentations and management reports.
- Identify opportunities to improve reporting quality, processes and efficiency.
Qualifications
- Bachelor's degree in Business, Finance, Economics, Accounting or a related field.
- 5-10 years of experience in financial services, operations, business management, analytics or project coordination.
- Strong analytical, problem-solving, written and verbal communication skills.
- Proficiency in Microsoft Excel and PowerPoint, with the ability to create clear management information.
- Ability to manage multiple priorities and deliver accurately within deadlines.
Preferred Experience
- Experience in custody, asset servicing, banking operations or another financial-services environment.
- Exposure to workforce reporting, governance, project management or financial analysis.
- Working knowledge of Power BI or comparable reporting tools.
- Awareness of operational risk and control frameworks.
Success Measures
- Timely and accurate management reporting.
- Effective coordination of governance and leadership priorities.
- Quality of business insights and analysis.
- Successful tracking and delivery of agreed initiatives.
- Strong stakeholder collaboration and contribution to continuous improvement.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Company: Charles River Development
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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