Officer, Branch Relationship Manager, Growth, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Develop and execute relationship management strategies to drive customer acquisition and retention across assigned branch portfolio

• Identify growth opportunities within existing customer base and cross-sell banking products and services

• Build and maintain strong relationships with key customers, understanding their financial needs and providing tailored solutions

• Collaborate with branch teams to achieve sales targets and business objectives

• Monitor portfolio performance metrics and provide regular reporting to management

• Conduct customer needs analysis and recommend appropriate banking solutions

• Participate in branch marketing initiatives and customer engagement programs

• Ensure compliance with bank policies, procedures, and regulatory requirements

• Support branch operations and contribute to overall customer experience excellence

Requirements

• Bachelor's degree or equivalent professional qualification