Mgr Site Payments - FSP

Work Schedule Standard (Mon-Fri)

Environmental Conditions Office

Job Description

Manager Site Payments - FSP

Discover Impactful Work

Join our Functional Service Partnerships (FSP) Site Payments team, dedicated to delivering end-to-end Investigator Payments Management. As Manager Site Payments, you will lead a high-performing team through one of the most complex and critical phases of the clinical trial lifecycle. This role plays a vital part in the success of our FSP Business Unit (BU) by ensuring accurate, compliant, and timely investigator payments while driving operational excellence.

As part of our diverse and collaborative team, you will have the opportunity to lead strategic initiatives, support key customer projects, and contribute to the continuous improvement of payment processes across global clinical trials.

A Day in the Life

• Line Manage and develop Site Payments teams, ensuring best-in-class delivery of investigator payments across assigned projects.

• Build, expand, and scale teams as business needs evolve, including supporting recruitment initiatives and representing Thermo Fisher Scientific at career events.

• Oversee project delivery to ensure customer expectations, contractual obligations, quality standards, and timelines are consistently met.

• Proactively identify, manage, and mitigate project and operational risks to ensure business continuity.

• Review and approve employee time records, expense reports, and leave requests.

• Drive performance management through goal setting, coaching, mentoring, career development, performance reviews, and, when necessary, corrective actions. Participate in recruitment activities, including interviews and job description development.