Microsoft Cloud Operations + Innovation (CO+I) builds and operates the infrastructure that supports Microsoft’s global cloud services. Our focus is smart growth, high efficiency, and delivering trusted experiences to customers and partners worldwide. The Metro Construction Director role offers the opportunity to lead complex, large-scale construction programs that enable reliable, secure, and scalable services for customers around the world. We are looking for an experienced construction leader to help build the infrastructure that powers some of the world’s largest online services.
The Metro Construction Director is accountable for integrating delivery across multiple campuses and projects within an assigned metro. This role aligns safety, quality, schedule, cost, operational readiness, and stakeholder objectives to achieve predictable portfolio outcomes. The Metro Director serves as the construction leader within the metro and is responsible for driving consistency, governance, risk management, and execution excellence across all projects.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
Responsibilities
- Accountable for portfolio-level performance across multiple projects and campuses, ensuring alignment of safety, quality, schedule, cost, operational readiness, and business objectives.
- Analyzes and recommends innovative delivery options utilizing best practices and trends, supports the development and implementation of all organizational procedures and standards, and ensures they are followed by all team members and vendors.
- Provides direction and coaching to internal and external partners to help resolve complex issues that may significantly impact global construction projects.
- Reviews and provides feedback to the team regarding resource procurement, allocation, and inventory.
- Leads the team's accountability for on-schedule delivery of multiple projects by ensuring project progress reports including scope, schedule, and budget are provided.
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- Leads and drives coordination for meetings and activities with vendors, cost managers, and/or owner/architect/contractors.
- Engages, advises, and collaborates with other internal teams. Manages and advocates for safe worksites by adhering to organizational and industry procedures.
- Establishes, reviews, approves, and communicates risk mitigation goals and develops metrics, dashboards and/or scorecards to drive progress.
- Directs and oversees the management of vendors, ensuring compliance with contracts and prior audit results.
- In addition, this role has people management responsibilities, including coaching team members, supporting career development, setting priorities, creating an inclusive team environment, executing projects, and managing performance.
- Embody our culture and values.
Budget and Controls
Develops, manages, and reports on the scope, schedule, and budget of the project. Oversees and implements project controls in work activities (e.g., project expenditure requests (PERs), Professional Service Requests (PSRs), change orders, and pay applications).
Change Management
Influences the development and implementation of organizational policies and processes with Cloud Operations + Innovation (CO+I) partners resulting in cost savings, enhanced customer service, or improved asset management.
Coordination
Leads and drives coordination for meetings and activities with vendors, cost managers, and/or owner/architect/contractors. Initializes and identifies opportunities to discuss and integrate lessons learned, advocating for safety- and security-focused approach during project planning.
Drives Results
Provides direction and coaching to internal and external partners to help resolve complex issues that may significantly impact global construction projects. This includes establishing and executing team goals, following business processes, engaging vendor relationships, and fostering cross-group collaboration aligned to project strategy, milestone delivery, and core priorities: Safety, Security, Quality, Schedule, and Cost.
Financial Acumen
Oversees the creation and application of best practices for identifying and driving cost-effective solutions for the strategic and tactical delivery of a construction project.
Owns financial stewardship across assigned projects and campuses including forecast accuracy, change management, commercial governance, cost risk identification, mitigation planning, and escalation.
Goal Alignment
Leads cross-functional alignment across Construction, Engineering, Supply Chain, Contracts, Project Controls, Commissioning, Quality, Operations, Environmental Health and Safety (EHS), Community Affairs, Legal, and partner organizations to ensure integrated project delivery and effective decision making.
People Management
Managers support team success through empowerment, accountability, coaching, and care. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract, support, and retain talented people. Understand each team member’s capabilities and career goals. Invest in the growth of others.
Project Management
Oversees the team's deployment of large-scale, campus, and/or regionally-based delivery solutions (e.g., new and/or retrofit data center solutions) while also aligning with regional and global leaders. Sets goals for internal and external project teams under their purview of responsibility, delegates responsibilities, measures performance against contracted Key Performance Indicators (KPIs), and seeks and delivers feedback to achieve timely results that prioritize security in documentation, design, and/or execution.
Project Tracking
Leads the team's accountability for on-schedule delivery of multiple projects by ensuring project progress reports including scope, schedule, and budget are provided.
Risk Mitigation
Establishes, reviews, approves, and communicates risk mitigation goals and develops metrics, dashboards and/or scorecards to drive progress. Analyzes safety and security metrics and communicates and applies results to drive project action and support development for team members and vendors.
Safety and Regulation
Manages and advocates for safe worksites by adhering to organizational and industry procedures. Reviews prior audit results and relevant legislation in order to recommend and manage safety and security compliance. Shares lessons learned with relevant stakeholders.
Technical Acumen
Analyzes and recommends innovative delivery options utilizing best practices and trends, supports the development and implementation of all organizational procedures and standards, and ensures they are followed by all team members and vendors with adherence to security core priorities and guidelines.
Vendor Management
Directs and oversees the management of vendors, ensuring compliance with security policies, non-disclosure agreements, contracts, and prior audit results. Controls vendor performance relative to cash flow and budget summaries (with cost management support). Provides direction, feedback, and guidance to vendors and internal support teams as needed.
Holds contractors, consultants, and delivery partners accountable to contractual commitments, project milestones, safety expectations, quality standards, and performance objectives while driving timely corrective actions when gaps are identified.
Vendor Selection
Manages the preparation of Request for Proposals (RFPs), Project Expenditure Requests (PERs), and other project approval tools and templates. Identifies and directs vendor scope of work, design review of site and building plans, change orders, and invoices.
Qualifications
Required/Minimum qualifications
- Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 12+ years related experience OR equivalent experience.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Additional or Preferred Qualifications
- Bachelor's Degree in Construction Project Management, Architecture, Engineering, or related field AND 15+ years related experience OR equivalent experience.
- 15+ years experience working on data center projects.
- 10+ years project management experience.
- 10+ years people management experience.
- Experience leading multiple concurrent mission-critical or hyperscale construction programs.
- Experience managing construction delivery across multiple campuses, metros, or regions.
- Demonstrated success building and leading high-performing construction organizations.
- Cross-functional leadership skills with demonstrated ability to deliver results through influence rather than authority.
- Demonstrated commercial acumen including contracting strategy, cost governance, claims avoidance, and change management.
- Experience delivering first-of-kind or highly complex capital projects.
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Construction Project Management M6 - The typical base pay range for this role across the U.S. is USD $130,900 - $277,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $303,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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